New · Usage Learnings

Learn from real visitors
after you ship.

One JS snippet samples real sessions on your live product — DOM replay, friction points, and AI-drafted findings, all in a queue you can actually get through. When something needs a deeper look, turn it into a paid QA test in one click.

No credit card to enable.
Packs start at $29 when you need more.

72-second overview

See Usage Learnings in action.

From one snippet to the friction board, session replay, and a finding you can hand to verified testers.

Usage is for live traffic after launch. Pre-ship, staging, and device coverage still go through QA Testing.

How it works

From snippet to finding in four steps.

You don't watch hours of replay. Capture rules and triggers pick out the sessions worth your time.

1

Add the snippet

Enable Usage on a project, copy the site key, and paste one <script> tag into your live product. Capture is consent-aware and form inputs are masked by default.

2

Set capture rules

Choose a sample rate and the paths that matter — onboarding, checkout, upgrade. Add funnel steps and trigger rules so rage clicks and drop-offs get flagged automatically. Pause or resume anytime.

3

Review what matters

Sampled sessions land in a review queue with DOM replay and path context. The friction board aggregates rage clicks, funnel drops, and findings by path so you see patterns, not noise. AI drafts a finding per flagged session — accept, edit, or discard.

4

Act on findings

Save findings with severity and tags, export the queue as CSV or a Markdown report, push events to Zapier or Make via webhooks — or turn a finding into a structured QA test with verified testers, pre-filled with the URL and steps.

What's in the box

Findings, not a replay dump.

Everything is built around getting to “here's what to fix” fast.

DOM replay

Watch a reconstruction of each sampled session — clicks, scrolls, and page changes. Not pixel video: lighter, faster, and privacy-safer, with inputs masked by default.

Friction board

Rage clicks, funnel drop-offs, and saved findings aggregated by path. Spot the page that's quietly bleeding users, then drill into the exact sessions behind it.

AI draft findings

Flagged sessions get an AI-drafted finding — what happened, where, and how severe. Accept it into your findings list or rewrite it. You stay the editor.

Exports & reports

Download the review queue as CSV or copy a Markdown report shaped for docs and issue trackers — filtered by path or status, ready to share.

Webhooks

Push findings and trigger events to Zapier, Make, or any HTTPS endpoint — HMAC-signed, with a one-click test delivery. Wire friction straight into Slack or your tracker.

Turn into a QA test

When a finding needs verification, one click creates a draft QA test with the URL and steps pre-filled — verified testers reproduce it on the devices you pick.

Two products, one platform

QA Testing or Usage Learnings?

Same brand of evidence — recordings and structured findings — at two different moments. Most teams end up using both.

QA Testing Usage Learnings
Who Verified testers you pay per slot Real visitors already on your product
When Before or as you ship — staging, pre-launch, after a change After you ship — live funnels, onboarding, checkout
Where Any URL, staging environment, or WordPress sandbox Your live site, via one JS snippet
You get Screen recordings + answers to your exact questions, per approved submission Sampled DOM replays, friction board, findings + AI drafts
Pricing Pay per tester slot at publish — from ~$18 per test Session credits — 25 free, then packs from $29

Need testers to run your instructions on demand? See QA Testing →

Pricing

Credits, not seats.

One credit = one sampled session that matches your rules. Credits don't expire, and there's no subscription to babysit.

On enable

Free starter

$0

25 sampled sessions

one-time, per project

  • Full feature set — replay, friction board, AI findings
  • No credit card required
  • Pause capture anytime
Enable Usage free
Best value

Growth pack

$79

400 sampled sessions

~$0.20 per session

  • Everything in Starter
  • Enough for a serious month of capture
  • Credits never expire
Get started

Buying testers instead? QA Testing is priced per slot — see the calculator.

Privacy & performance

Built to be a good guest on your site.

Capture that respects your visitors and your page speed.

Consent-aware

The snippet is designed to work with your consent banner or CMP — capture doesn't have to start until your visitor has said yes.

Inputs masked by default

Form fields are masked before anything leaves the browser. DOM replay reconstructs structure and interaction — it is not pixel video of your users.

Light on the page

Capture pauses after 45 seconds of inactivity and hard-stops on prolonged idle. Mouse sampling is throttled and the replay buffer is capped, so it never grows unbounded.

Honestly labeled

Usage evidence is sampled live traffic, always badged separately from verified tester work. No visitor identity is sold, and this is not a research-panel recruiting tool.

FAQ

Common questions

What it is, what it costs, and how it plays with QA Testing.

How is this different from QA Testing?
QA Testing pays verified testers to run your instructions before or as you ship — you get recordings and structured answers per approved slot. Usage Learnings watches real visitors on your live product after you ship. Separate checkouts, separate review queues — but a Usage finding can become a QA test in one click.
What counts as a session?
One sampled visit that matches your capture rules costs one credit. You control the sample rate and which paths get captured, so credits are only spent on traffic you actually care about. Sessions end automatically after prolonged inactivity.
Do credits expire?
No. Credits stay on your project until they're used. The 25 free starter sessions are a one-time grant per project when you first enable Usage.
Is this video recording of my visitors?
No. Usage Learnings uses DOM replay — a reconstruction of the page from structural events, not pixel video. It's lighter on your page and safer for privacy: form inputs are masked before anything leaves the browser.
Will the snippet slow down my site?
It's built to stay out of the way. Capture pauses after 45 seconds of inactivity, hard-stops after prolonged idle, throttles mouse sampling, and caps the replay buffer client- and server-side. You can also pause capture entirely from your dashboard.
How do the AI findings work?
When a trigger fires — rage click, funnel drop, or a path rule — AI drafts a finding from the session's events: what happened, where, and a suggested severity. You review every draft; accept it into your findings, edit it, or throw it away. Nothing is published on your behalf.
Can I send findings to Slack, Zapier, or my issue tracker?
Yes. Configure an outbound webhook (Zapier Catch Hook, Make custom webhook, or any HTTPS endpoint) and pick which events to send — findings saved, triggers fired, sessions linked to tests. Deliveries are HMAC-signed and there's a one-click test delivery. CSV export and Markdown reports are built in too.
Do I need a QATested account?
Yes — Usage lives inside your developer dashboard, on each project's Usage tab. Sign-up is free, and enabling Usage grants 25 free sessions. You never pay until you buy a credit pack.
Ready?

Your next 25 sessions are free.

Enable Usage on a project, paste one snippet, and see where real visitors struggle — before it shows up in churn.